Comments by Member 8058334 (Top 1 by date)

Lancaster, Thanks for the comments.
Based on the sampling grid, the charts having the status “Completed” will be automatically assigned to the mapped QA(Quality Analyst) user as per the Agent-QA mapping.
o Example: - if 50% is the sampling for a Agent and he has 10 charts then any 5 charts need to automatically allotted to QA person.
All charts should follow the coder-QA Mapping, QC Carry forward (TAT Exceed accounts) need to be allocated to the QA (automatically using Window service) based on the assigned date/discharge date following the coder-QA Mapping. Any absenteeism should be managed by auto alert to Quality Team leader and team leader will reallot those accounts manually to another QA user)