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I am having a problem with an email I'm sending out to customers but when I test it on my email account Microsoft Outlook 2007 client, it keeps going directly to the Junk Email folder. I would like to know if anyone knows what microsoft regards as Junk Email as I'd like my customers to recieve this email in their Inbox and not Junk Email folder.

I found a list on microsofts website and checked it against my email but none of the items in the list are in the email.

any help please

thanks
Posted

The best suggestion I can give you is, if your emails are legitmate newsletters or the like, get your users to add your sending email to their whitelist. That way, no matter what the spam filter thinks, they'll get through.

If your user is unwilling to do this, then obviously they don't want your email, and I would consider that spam.
 
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thank Tony

it works like a charm

thanks again
 
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