how to test with all Browser verssions

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Hi all,
We have a registration page in geymslur project(.net project),after submit form we are send an email to customer. But Geymslur team saying that submit button not invoking. I tested in Crom, Firefox and
Ie 9,8,7 (I want to know in which case it's happening ) its working fine,but client saying that it's not working. How can I test this?.is there any testing tool to test my application in all browser versions, or shall I go manual test. Please guide me.

Thanks in advance.

Posted 28-Aug-13 19:43pm

Sivarjun Chikkala

Updated 28-Aug-13 19:44pm

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Bernhard Hiller · Accepted Answer · 2013-08-28T20:23:00

No, you must find out what that specific customer is using. That is: which browser (including its exact version number) and browser settings, e.g. is JavaScript activated? And are there some add-ins which could prevent some actions - add blockers, add-ins preventing some JavaScript activities etc. Do not forget proxy servers and their settings. And there may be differences due to OS used: get that information also from your customer.